Overview
AmicusLaw Solicitors is a friendly Somerset and Devon-based Law Firm. We are an experienced, specialist team of tenacious, yet friendly lawyers. Passionate about representing our clients’ interests, with offices in Bridgwater, Minehead, Taunton, Wellington, Ilminster, Yeovil, Martock, Exeter, Weymouth, Tiverton and Seaton.
We are looking for an additional team member for our Bridgwater office to fill the role of Criminal Legal Assistant. To assist with ensuring our clients received the best possible service at all times and our introducers of business receive the best possible service at all times.
Duties
- Answer telephone; screen calls, forward calls and/or record and forward messages accurately; transcribe messages from telephone answering machine.
- Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
- Type forms, form letters and other documents as required at acceptable levels of speed and accuracy; collate and photocopy materials as necessary; maintain supply of forms as needed.
- Maintain necessary files; sort, file, archive and retrieve documents and records, as necessary.
- Maintain client confidentiality.
- Assist in the management of caseload by actioning legal procedures as directed by the Fee Earner.
- Assist in the management of caseload by dealing with file related queries either face to face or by telephone.
- Assist Fee Earners in the processing of matters on a timely and cost-effective basis.
- Support in the maintenance of files by effective file management.
- Ensure that clients are dealt with efficiently and politely and that appropriate legal matters are raised with the Fee Earner.
- Attend to clients, taking instructions, and conducting letter and telephone enquiries, as necessary.
- Use the correct Practice procedures and systems in order to manage cases effectively and in accordance with the firm’s standards and legal requirements.
- Improve and enhance the firm’s client base by effective liaison with existing clients.
- Maximize the firm’s potential to cross – sell services by identifying appropriate opportunities.
- Manage own work allocation, productivity, and quality of work with minimum supervision.
- Ensure our clients received the best possible service at all times.
- Ensure our introducers of business receive the best possible service at all times.
- Carry out instructions given by the management team.
- Other ad hoc duties as required.
Pay: £21,000.00-£25,000.00 FTE per year
Hours: 3 Days a Week
Benefits:
- Company events
- Health & wellbeing programme
- Referral programme
Work Location: In person